Last Updated: 2026

Privacy Policy

9747 Casino treats the security of your personal information as its highest priority. This policy explains clearly how your data is collected, used, and kept safe.

SSL Encrypted Data Secured Not Sold to Third Parties
256-bit SSL Encryption
GDPR Standards-Compliant Policy
24/7 Data Protection Team
0 Sale of Data to Third Parties

Our Data Protection Our Core Commitments

Strong Encryption

Every transaction and piece of personal data you submit is protected with 256-bit SSL encryption. No third party can access your information while it is in transit.

Identity Verification System

When opening an account at 9747 Casino, an identity verification (KYC) process is completed, which protects your account from unauthorised access.

Secure Data Storage

Your data is stored on encrypted servers and undergoes regular security audits. Data that is no longer required is deleted after the designated retention period.

Not Sold to Third Parties

Your personal data is never sold to advertisers or third parties. Information is used solely to improve our services.

User Controls

You may request to view, correct, or delete your data at any time. Your information belongs to you.

Cookie Controls

We clearly inform you of which cookies we use, and you can manage your cookie preferences at any time through your browser settings.

1Introduction

Welcome to 9747 Casino. We operate an online betting and casino platform, and we have the utmost respect for the privacy of every user who visits our website at www.9747.pro.

This Privacy Policy explains what information we collect when you use our platform, how and why it is used, who it may be shared with, and the measures we take to keep your data secure.

Important Note: Please read this Privacy Policy carefully before using our services. By continuing to use the service, you are considered to have accepted the terms of this policy.

9747 Casino believes that transparency and user trust are the foundation of a responsible online gaming platform. We therefore manage your information in accordance with international data protection standards, including practices aligned with GDPR principles.

2What Information We Collect

9747 Casino collects user information through a number of methods. Full details are provided below:

A. Information Provided at Registration

When you create an account at 9747 Casino, the following information is collected:

  • Full name (as shown on your national ID or passport)
  • Date of birth (for age verification)
  • Email Address
  • Mobile Number
  • Residential Address
  • Preferred Currency
  • Username & Password (stored in encrypted form)

B. Information Collected During Identity Verification (KYC)

To ensure safe and responsible gaming, we may collect the following documents:

  • Copy of National ID (NID) or Passport
  • Bank statement or utility bill (as proof of address)
  • Photo or selfie (for identity verification)
  • Payment Method Verification Details

C. Usage Data

The following information may be collected automatically while you use the platform:

  • IP Address & Device Type
  • Browser Type & Version
  • Operating System
  • Login & Logout Timestamps
  • Session Duration
  • Pages Visited
  • Gaming History & Statistics
  • Deposit & Withdrawal History

Please Note: We never store your full payment card number. Payment information is handled through a secure third-party payment processor.

D. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help maintain the functionality of our platform.

3How Your Information Is Used

9747 Casino uses your information for the purposes listed below. Each purpose is directly related to delivering and safeguarding our services to users:

Purpose of Use Description
Account Management Your information is used to create, verify, and manage your account, as well as to keep it secure.
Service Delivery To facilitate all casino services, including gameplay, bet placement, and the processing of deposits and withdrawals.
Security & Fraud Prevention To detect unusual activity and prevent fraudulent transactions.
Legal Obligations To comply with applicable laws and regulations, and to cooperate with authorities when required.
Customer Support To address your complaints and enquiries, and to provide you with support.
Responsible Gaming To identify addictive behaviour patterns and provide support where needed.
Contact To send important account updates and security alerts.
Service Improvement To conduct analytics aimed at improving platform performance and enhancing the user experience.

Marketing Communications: We send promotional communications only if you have opted in to receive marketing emails or SMS. You may withdraw this consent at any time.

4Who Your Information May Be Shared With

9747 Casino never sells your information. However, in the following limited circumstances, data may be shared with specific third parties:

Service Provider Partners

Certain technology service providers assist us in operating our platform. They are bound by strict confidentiality agreements and may only use your information for the specific services they provide. These include:

  • Payment processing platforms (solely for completing transactions)
  • Identity Verification Services
  • Cloud Hosting Provider
  • Fraud Detection Software Provider

Legal Obligations

Information may be disclosed in compliance with a valid legal order, court directive, or government authority request, as required by applicable law. In such cases, we always provide only the minimum necessary information.

Business Transfer

In the event that 9747 Casino undergoes a merger, acquisition, or asset transfer, user data may form part of the transferred assets. We will notify users in advance should this occur.

Explicit Location: We never sell or rent your information to advertisers, marketing agencies, or unrelated third parties. This is a core commitment of 9747 Casino.

5Data Protection Measures

9747 Casino employs industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Technical Security

  • 256-bit SSL/TLS Encryption: All Data Transmissions Encrypted
  • Encrypted Database: Data at rest is also stored in encrypted form
  • Firewall & IDS: Advanced firewall systems to prevent unauthorised access
  • Two-Factor Authentication (2FA): Additional Account Security Layer
  • Regular Security Audits: Penetration testing conducted by independent security experts

Organisational Safeguards

  • Staff Data Protection Training
  • Need-to-know basis
  • Regular security audits and reviews
  • Data Breach Detection & Response Plan

In the Event of a Data Breach: In the event of a data security breach that may affect your rights, we will notify you and the relevant authorities within the legally required timeframe.

6Cookie Policy

Cookies are small text files stored on your device when you visit the 9747 Casino website. We use the following types of cookies:

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, ensuring security, and supporting core platform functionality Deleted at end of session
Preference Cookies Remembering language preferences, display settings, and personalised experience Up to 1 year
Analytics Cookies Website traffic analysis and understanding user behaviour (anonymised data) Up to 2 years
Security Cookies Fraud Detection & Account Protection Up to 30 days

Cookie Controls

You can block or delete cookies by adjusting your browser settings. Please note, however, that disabling essential cookies may affect the proper functioning of certain platform features. Here's how to manage cookie settings in popular browsers:

  • Google Chrome: Settings > Privacy and security > Cookies
  • Mozilla Firefox: Options > Privacy & Security
  • Safari: Preferences > Privacy
  • Microsoft Edge: Settings > Cookies and site permissions

7Data Retention Period

9747 Casino retains your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations.

Retention Period

  • Account Information: For the duration of account activity and up to 5 years after account closure
  • Transaction Records: Minimum 5 years, in accordance with financial regulations
  • KYC Documents: Up to 5 years after account closure
  • Gaming History: 3 years after account closure
  • Customer Support Contact: 3 years from the date of last contact
  • Web Analytics Data: Up to 2 years (in anonymised form)

Data Deletion Request: Unless otherwise required by law, you may request the deletion of your personal data at any time. However, full deletion of all data may not be possible while your account remains active.

8Your Data Rights

9747 Casino is committed to giving you maximum control over your personal data. You have the following rights:

Access
You may request to know what information we hold about you.

Right to Rectification
You may request corrections to any inaccurate or incomplete information.

Right to Erasure
Under certain circumstances, you may request the deletion of your personal data.

Restriction of Processing
In certain cases, you may request that the processing of your data be restricted.

Data Portability
You may obtain a copy of your data in a machine-readable format.

Right to Object
You may object to certain types of data processing.

How to Exercise Your Rights

To exercise any of the rights above, please contact us by email at: [email protected]

We will respond to your request within a maximum of 30 business days. For complex cases, this may extend up to 60 days, and we will notify you accordingly.

9Minor User Policy

9747 Casino strictly does not provide its services to anyone under the age of 18. Our platform is intended for adults only.

Age Verification System

We collect your date of birth at registration, and age verification is carried out during the KYC process. If a user registers with false information and this is subsequently proven, their account will be immediately suspended.

For Parents: If you suspect that a minor is using our platform, please contact us immediately at [email protected]. We will investigate the account, take the necessary action, and delete any data belonging to the minor without delay.

Protecting minors from gambling is part of our social responsibility. For more information, please visit our Responsible Gaming Visit the page.

10Policy Changes

9747 Casino may update this Privacy Policy from time to time. Where significant changes are made, we will notify you through the following means:

  • A prominent notice will be published on the website
  • A notification will be sent to your registered email address.
  • You will be notified of updates upon login

Any updated policy takes effect from its publication date. Continued use of the service after changes have been made constitutes your acceptance of the revised policy.

Copy of Previous Policy: You may request to view previous versions of our policy. We keep a full history of all policy versions.

11Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please don't hesitate to contact us:

Email

For general enquiries and data protection matters:
[email protected]

Response Time

General requests: 3–5 business days
Data rights requests: 30 business days
Urgent security matters: 24 hours


General FAQ

In the Live Casino section of 9747 Casino, you can play Baccarat, Roulette, or Blackjack with real-time dealers. While the game is streamed from the dealer's end, we never access your device's camera or microphone under any circumstances. Your game session logs (bet amounts, outcomes, timestamps) are recorded for account management and fraud prevention purposes — personal video or audio is never collected.

Under 9747 Casino policy, each individual may only register one account. However, different members of the same household — such as a married couple or separate adult children — may each maintain their own account using their own identity and a distinct payment method. Where multiple accounts are operated from the same IP address or device, our security team may carry out a verification check. Please contact [email protected] for clarification on this matter.

Your data is secure — get started today

9747 Casino is committed to protecting your privacy. Join us today for a safe and responsible gaming experience.

Responsible Gaming: Gaming is for entertainment purposes only. If you feel you are losing control of your gaming habits, please contact our Responsible Gaming Visit the page.

বাংলা